Here’s a complete Privacy Policy for your business, written in a professional and compliant way for your website www.tour-malaysia.com and company details:
Privacy Policy
Company Name: Optimus Wealth Resources
Website: www.tour-malaysia.com
Email: info@tour-malaysia.com
Phone: +6013 253 3173
Location: Kuala Lumpur, Malaysia
1. Introduction
At Optimus Wealth Resources, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal data when you use our website and services.
By using our website and booking our tours, you consent to the practices described in this policy.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing address, and payment details when making a booking.
- Travel Information: Tour preferences, dates, and special requests.
- Technical Information: IP address, browser type, device information, and cookies for website analytics and security.
3. How We Use Your Information
Your information is used for the following purposes:
- To process bookings and payments.
- To confirm and manage your reservations.
- To communicate with you regarding tours, updates, or changes.
- To improve our services and website experience.
- To comply with legal and regulatory requirements in Malaysia.
4. Sharing of Information
We do not sell or trade your personal information. However, we may share your information with:
- Service Providers & Partners: Tour operators, hotels, transport providers, and guides for fulfilling bookings.
- Legal Authorities: If required by law, regulation, or legal process.
5. Data Protection & Security
We implement reasonable technical and organizational measures to protect your personal data against loss, misuse, unauthorized access, or disclosure.
All payment transactions are processed through secure payment gateways.
6. Cookies Policy
Our website uses cookies to enhance user experience, analyze site traffic, and personalize content. You may choose to disable cookies through your browser settings, but some website features may not function properly.
7. Data Retention
We retain your personal data only for as long as necessary to provide services, comply with legal obligations, and resolve disputes.
8. Your Rights
As a customer, you have the right to:
- Access the personal information we hold about you.
- Request corrections to inaccurate information.
- Request deletion of your personal data (subject to legal requirements).
- Opt out of marketing communications at any time.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.
11. Contact Us
For questions about this Privacy Policy or to exercise your privacy rights, please contact us:
📧 Email: info@tour-malaysia.com
📞 Phone/WhatsApp: +6013 253 3173
🏢 Office: Kuala Lumpur, Malaysia
✅ This version is customer-friendly, transparent, and in line with Malaysian data protection practices.
Do you want me to also create a Terms & Conditions page so that all your website’s legal policies (Refund Policy, Privacy Policy, T&C) are fully covered?